Garuda Indonesia goes higher in its Quantum Leap

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Garuda Indonesia is making inroads in its 2011-2015 restructuring plan, with a new Boeing 777-300ER service to be launched between Sydney and Bali, Denpasar and building new routes.

This year, Garuda Indonesia has already received a Skytrax 5 star rating for its customer service, secured its own dedicated terminal at Denpasar Airport, will fly to all provincial airports on the Indonesian archipelago and fly to the USA with United Airlines.

The Quantum Leap, which is the key part of the plan, includes growing and dominating the Indonesian domestic market, developing its international presence, building on its LCC Citilink’s potential, expanding its fleet, using the new brand colours to develop a better identity, enforcing cost discipline and investing in human capital.

By 2015 (Quantum Leap Year), Garuda also aims to have its first dedicated service for Muslims going on Hajj as well as an expanded fleet of 154 aircraft with an average fleet age of less than six years and carry 35.2 million passengers per annum across its international and domestic routes.

Garuda is also positioned to do very well from the potential of the Indonesian aviation market, with 21 per cent growth in the last few years and the current low propensity of Indonesian people to travel per head of population (0.8 per cent per capita).

Garuda will begin flying its new Boeing 777-300 service between Sydney and Denpasar and Sydney and Jakarta in future.

Source = ETB News: Tom Neale